An article that first appeared in The Australian in Feb 2013. I HAVE a very strong emotional connection to Twitter. What does that mean? I use it a lot, I talk about it often, and I love it. I really enjoy it, and I don’t use any other social media service to anywhere near the [...]
Read more...I’ve heard many metaphor of how we (as brand experts) should study friendships between people, and then apply those principles to the brands we work on. If only we could get people to value our brands in the same way they value their friendships with real world loved ones – so the theory goes. It [...]
Read more...Recently, I posted and commented that love was not the answer, and that a focus on love is killing brands, resulting in “Donut brands”. What then is the answer? Here is an attempt: 1. Brand Opportunity Understand the market you are operating in, how it segments, and the driving dynamics of that market. Understand where [...]
Read more...Brand’s exist because a) brands make consumers life easier and make them feel good – consequently they are willing to pay over the odds for the privilege, and b) companies therefore make more money as people are prepared to pay more or use the same thing more often. A useful strategy is to look for [...]
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